Accessibility & Americans with Disabilities Act (ADA) Policies

Do you need assistance accessing something on our website?

Please click the button below or visit our Contact Us page to let us know of any accessibility issues you are experiencing on our website and we will get back you as soon as we can.

Gem Surprise Box strives to be as inclusive as possible and has taken initiative to create an ADA policy for GemSurprise.com with the goal of making our website more accessible for all. The steps we have taken are listed below:

  • We have changed the way we think about communicating online

  • We will do our best to include metadata compatible with accessibility software

  • We will create website content that is more accessible

  • We format our website with the intention of creating a positive shopping experience for all

  • We will now offer scheduled shopping assistance by telephone or video conference if requested

  • We will be attending ADA accessibility training sessions and continue educating ourselves on being an inclusive business

We appreciate your business and would love to hear from you. Would you like to give us a testimonial of your experiences using our website or offer tips on how we can improve your experience? Reach out to us by visiting our visiting our Contact Us page or by emailing us at Hello@GemSurprise.com.

As a part of our small business’ continued effort to maintain accessibility, we will do quarterly checks to make sure our website is as accessible as we can make it. We have found that our hosting service, Squarespace.com, does not always give users like GemSurprise.com the tools needed to be able to make our website as accessible as we would like and we look forward to seeing some of their policies change so that we may work to further improve your experience.

Learn more about the Americans with Disabilities Act (ADA) by visiting www.ada.gov