Privacy Policy

We hate spam and we bet you do too.

This is why we at Gem Surprise Box LLC will never sell or share your information and why we strive to protect our customer’s right to privacy. Below you will find a detailed breakdown of our privacy policy. Please contact us if you have any questions.

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UPDATED June 5th 2023

Gem Surprise Box LLC understands the importance of your privacy and protecting your personal data. This privacy notice sets out the data which Gem Surprise Box collects about you and how Gem Surprise Box uses your personal data.

This Privacy Notice applies to our website at https://www.GemSurprise.com (our website) and to any other dealings which we may have with you (including, for example, our dealings over the phone or social media).

Provided Information:

Information that you provide to us by filling in forms or registering with the website or by dealing with us or our representatives by telephone, e-mail, or in person.

It also includes information you provide when you subscribe to our services, search for a product, place an order on the website, interact with us on social media, or when you report a problem with the website.

The information may include:

  • Your name, business name, profession, and business address

  • Your email address, business website, tax ID number, social media names, and phone number

  • Your personal preferences regarding styling, materials and art

If you purchase a product from us, we will also collect: 

  • Your financial details, if needed (for example, for credit checks) (Note: We recommend using our website which powered by Square when making a purchase with us as we do not receive your payment information using this service)

  • Delivery details (for example, your delivery or shipping address)

  • Information relating to your purchased piece ( to help commission repairs or to answer questions about your purchase).

Third Party links to the Website

Our website may include links to third-party websites, plug-ins and applications. use of or clicking of these links or enabling connections to these third party sites may allow them to collect or shareyour data. We have no control over third-party websites, plug-ins and applications and we are not responsible for their privacy statements or for what happens to you after you leave our website.